88big's Commitment

88big | Responsible Gaming — Safe & In Control

88big believes that online entertainment should remain fun and in control. We provide the tools, guidance, and support needed so every member can play consciously, safely, and responsibly.

Deposit Limit Time Limit Self-Exclusion 24/7 Support
6 Core Pillars

How 88big Protects Its Members

Every feature below is specially designed to ensure your gaming experience at 88big remains entirely in your control.

Daily & Monthly Deposit Limits

Set daily, weekly, or monthly deposit limits directly through your account settings. Limits take effect immediately and can only be reduced without waiting for a cooling-off period.

Play Time Limit Control

The 88big platform lets you set session time reminders and play session limits. Once the time limit is reached, the system will notify you and can automatically lock the session.

Play Break (Cool-Off)

Need a break? Use the game pause feature to temporarily suspend account access — choose a period of 24 hours, 7 days, or 30 days based on your needs.

Self-Exclusion

For members who need a longer break, the self-exclusion option lets you fully block account access for 6 months to 5 years. No early cancellation is permitted while this period is active.

Loss Limits & Wagering Limits

Control the maximum amount you can lose within a period by setting a loss limit. Likewise, a per-round wagering limit can be lowered to prevent impulsive betting.

Support & Expert Resources

The 88big support team is trained to recognise signs of problem gambling and provide referrals to trusted support organisations. We are always by your side, without judgment.

What Is Responsible Gaming?

Online gaming is a legitimate and enjoyable form of entertainment — as long as it remains a conscious choice, not a necessity. 88big takes an active approach to ensuring our members understand the healthy boundary between entertainment and problem gambling.

Responsible gaming means playing with money you can afford to lose, setting reasonable time limits, and never viewing gambling as a way out of financial or emotional stress. It is not about not playing — it is about playing smart.

In Malaysia, awareness of responsible gaming is growing. Many savvy players are taking proactive steps to ensure their entertainment activities do not escalate to a level that negatively impacts their daily lives, personal relationships, or financial stability.

Important Notice: Every game at 88big uses Random Number Generator (RNG) that is independently certified and audited. No system, strategy, or "technique" can guarantee wins. Play for enjoyment, not as a source of income.

Warning Signs That Gaming Is Becoming a Problem

It is important to recognise the early warning signs before gambling becomes a serious problem. Signs to watch out for include:

  • You are gambling with money needed for bills, food, or other basic necessities.
  • You feel compelled to keep playing to "chase back" losses you have incurred.
  • You are hiding from family or friends how much time and money you spend gambling.
  • Feeling anxious, irritable, or low when unable to play.
  • You are borrowing money or selling assets to fund your gaming.
  • Increasingly raising the amount wagered to achieve the same level of excitement.
  • Neglecting work, family, or social responsibilities due to gaming.
  • Gaming as your primary way to cope with stress, boredom, or sadness.
If you identify yourself in any of the signs above, we encourage you to contact the 88big support team immediately or activate the self-exclusion feature. Seeking help early is a sign of strength, not weakness.

Healthy Play Principles at 88big

Here is a brief guide we recommend to all members as a foundation for a healthy and enjoyable gaming experience:

  • 1
    Set a Budget Before You Play

    Decide how much you are willing and able to spend on entertainment — treat it the same as buying a movie ticket or going out for dinner. When the budget runs out, stop playing.

  • 2
    Set Strict Time Limits

    Decide how long you will play before starting a session. Use the time reminder feature in your 88big account. Take a break of at least 15 minutes every hour to avoid impulsive decisions.

  • 3
    Never Chase Your Losses

    This is the biggest trap in gambling. Losses are part of the game — continuing to bet while in a negative emotional state almost always leads to greater losses.

  • 4
    Do Not Play Under Emotional Distress or the Influence of Alcohol

    Decisions made under stress, anger, sadness, or the influence of any substance can seriously impair your judgment. Wait until you feel calm and clear-headed.

  • 5
    Balance Gaming with Other Activities

    Make sure online gaming is just one of many leisure activities in your life — not the only one. Set aside time for family, sports, and other hobbies you enjoy.

  • 6
    Review Your Account Statement Regularly

    Regularly review your deposit, wagering, and withdrawal history through the history section in your 88big account. Knowing the real figures helps you stay in control.

Available Control Tools
Deposit Limit

Daily / Weekly / Monthly

Session Time Limit

Automatic reminders & locks

Loss Limit

Daily / Weekly / Monthly

Play Break

24 hours, 7 days or 30 days

Self-Exclusion

6 months to 5 years

Minor Protection

88big is 18+ only. All registrations go through a strict KYC process to verify members' age.

  • MyKad verification required
  • Automatic date of birth verification
  • Underage accounts closed immediately
Immediate Support

The 88big support team is available to assist you 24 hours a day, 7 days a week.

Support Email
[email protected]
Live Chat
Online Now
Self-Reflection

Check Yourself: Am I Playing Responsibly?

Take a moment to reflect honestly on the following questions. This is not a clinical test, but it can help you assess whether your gaming habits are still within a healthy range.

1

Have you ever gambled with money meant for essentials like rent, food, or bills?

2

Have you ever gambled longer than you planned, even after intending to stop?

3

Do you feel anxious or uncomfortable when trying to cut back or stop gambling?

4

Has gambling caused conflict or tension with your partner, family, or friends?

5

Have you ever tried to borrow money or sell something to fund your gambling?

6

Do you see gambling wins as your primary way to solve financial problems?

If you answered "Yes" to any of the questions above, we strongly encourage you to speak with the 88big support team or activate the self-control tools in your account. You are not alone in this.
Gaming Health Indicators
Play for entertainment Healthy ✓
Occasionally exceeding your budget Attention ⚠
Gambling interfering with daily life Critical ✕
Repeatedly chasing losses Critical ✕

Your gaming risk level depends on your habits and self-control. Use our tools to stay in the green zone.

Activate Self-Control
FAQ

Frequently Asked Questions About Responsible Gaming

Log in to your 88big account, go to Account Settings > Responsible Gaming. There you can set daily, weekly, or monthly deposit limits based on what you can afford. Reduced limits take effect immediately, while increased limits require a 72-hour waiting period for added protection.

Play Break is a temporary break of 24 hours, 7 days, or 30 days — after this period your account will be automatically reactivated. Self-Exclusion is a long-term commitment (6 months to 5 years) during which your account is fully blocked with no reactivation before the period ends. For cases requiring more serious support, we recommend Self-Exclusion.

Not at all. 88big uses a strict identity verification (KYC) process including MyKad checks and date of birth verification to ensure all members are 18 years of age or older. Any account found to be owned by an underage individual will be closed immediately and the remaining balance will be returned to the rightful parent or guardian.

No. This is an intentional protective measure. Once Self-Exclusion is activated, it cannot be reversed until the set period has fully elapsed. This ensures you have sufficient time to step back and seek the help you need without the temptation to return early. After the period ends, you will need to contact support to manually reactivate your account.

Contact the 88big support team via Live Chat or email at [email protected]. We can guide you on how to help your family member access self-exclusion tools or provide information on relevant support organisations. A compassionate, non-judgmental approach is often more effective than direct confrontation.

Yes. All information related to responsible gaming settings, including self-exclusion and the limits you have set, is confidential and protected under Privacy Policy 88big. This data will not be shared with third parties unless required by law or the relevant regulatory authority.
Play Smart

Join 88big — Safe & Responsible Entertainment

Register your account today and enjoy thousands of slot games, live casino, and sports betting with a full suite of self-control tools to keep your experience fun and in check.

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